Terms of Service

Welcome to AlfazLab. These Terms of Service ("Terms") govern your use of https://alfazlab.com and all its tools (text-to-speech, script writing, translation, thumbnail downloader, and any future features). By creating an account or using the service, you agree to these Terms.

1. Your account

• You must provide accurate information when signing up.
• You are responsible for keeping your login credentials private.
• One account per person — sharing accounts is not allowed.
• You must be at least 13 years old to use the service.

2. Plans and payments

• Creating an account is free.
• Full access to all tools requires the Rs 500/month plan, activated manually after payment confirmation over WhatsApp.
• Plans are billed per month from the activation date. Payment is arranged manually over WhatsApp, and the plan is activated by the AlfazLab team once your payment is confirmed — there is no automatic charge. If the plan is not renewed, it simply lapses at the end of the month. We will remind you before renewal where possible.
• If a payment fails or a plan expires, tool access is paused until the plan is renewed — your account and saved work remain.
• Refund requests are handled case by case: contact us within 7 days of payment at support@alfazlab.com or on WhatsApp. See the full Refund Policy.

3. Acceptable use

You agree not to use AlfazLab to:

• Generate content that is unlawful, hateful, harassing, defamatory, or sexually explicit involving minors.
• Impersonate a real private individual with a synthetic voice in a misleading way.
• Abuse the service — e.g. automated bulk generation, reselling access, or attempts to disrupt the platform.
• Upload or process content you have no right to use.
• Circumvent plan limits, authentication, or access controls.

We may suspend or terminate accounts that violate these rules, with or without notice for serious violations.

4. Your content and generated audio

• You keep all rights to the text, scripts and translations you create.
• Audio, scripts and other outputs you generate are yours to use — including in YouTube videos, reels, ads, client work and commercial projects.
• You are responsible for making sure your use of generated content complies with the law (including publicity rights in your country).
• We may retain anonymized usage statistics to improve the service.

5. Service availability

We work hard to keep AlfazLab fast and reliable, but we do not guarantee uninterrupted service. Features may change, and third-party services we depend on (hosting, AI providers, speech engines) may have their own outages. We will communicate planned changes where reasonable.

6. Limitation of liability

To the maximum extent permitted by law, AlfazLab is provided "as is". We are not liable for indirect or consequential losses arising from your use of the service, including lost revenue from content you publish. Our total liability is limited to the amount you paid us in the 3 months before the claim.

7. Termination

You can stop using the service and request account deletion at any time. We may suspend or close accounts that breach these Terms or remain inactive for extended periods.

8. Changes to these Terms

We may update these Terms as the service evolves. Continued use after changes take effect means you accept the updated Terms. Material changes will be announced on the site.

9. Contact

Questions about these Terms: support@alfazlab.com or reach us on WhatsApp via the contact page.